Privacy Policy

Effective Date: July 2, 2026

Welcome to Katha Steez. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping and Billing Address

  • Payment Details (processed securely through authorized payment gateways)

  • Order History

  • IP Address

  • Browser and Device Information

  • Cookies and Website Usage Information

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders.

  • Deliver products to your shipping address.

  • Provide order updates and tracking information.

  • Respond to customer support requests.

  • Improve our products, services, and website.

  • Prevent fraudulent transactions and maintain website security.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional emails, SMS, or WhatsApp updates only where permitted by law or with your consent.

3. Payment Information

Payments made on our website are processed through secure and trusted payment gateway providers. We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

All payment transactions are encrypted using industry-standard security protocols.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping preferences.

  • Maintain your shopping cart.

  • Improve website functionality.

  • Analyze website traffic.

  • Enhance your shopping experience.

You may disable cookies through your browser settings. However, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary to provide our services, including:

  • Payment Gateway Providers

  • Courier and Logistics Partners

  • Website Hosting Providers

  • Analytics and Marketing Service Providers

  • Government or regulatory authorities when required by law

These partners are authorized to use your information only for the purpose of providing services on our behalf.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure.

7. Your Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal data where legally applicable.

  • Withdraw consent for marketing communications.

  • Contact us regarding any privacy-related concerns.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is intended for users aged 18 years and above. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be published on this page with the revised Effective Date.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:

Katha Steez

Email: [support@kathasteez.com]

Phone: +91-9880693948

Business Address: [Your Complete Store Address, Dharwad, Karnataka, India]

Business Hours: Monday – Sunday, 10:00 AM – 9:30 PM (IST)